OT 13: Unholy Guacamole

[nuggstein]

Michelle just had that phone interview for the job in Portland... No word on the potential job at Sharp yet since the initial contact.

My friend got a job offer at Sharp a few months ago, but declined and stayed with his current company for more $.

[razr390]

At least he was honest with you unlike that VW dealership charging you $730 for a carbon cleaning when that’s what it costs without the intake manifold being opened up by warranty.

yo this dude doesn't know who I am. Or who we are as a company. Imagine I said that to one of our customers? They have an issue and I go, I don't think you'll understand, but here you go anyways? And VW didn't charge me $730 for a carbon cleaning...

I mean I agree he shouldn’t have said the “you might not understand but here you go” and I would’ve just said “simply put this is what happened...”

How much did you pay for the carbon cleaning?

[KYGTIGuy]

So some of us are testing/deploying a patching management product that is cloud based (works off of the internet/website - we don't host the servers). Anyways, while we were working with it yesterday, the site went down on numerous occasions for hours. And this wasn't the first time. So, I was asked to send an email out to the support team requesting a root cause analysis of the issue. I mean, we're supposed to be testing this so we sign up other customers/manage their patching through this. We've already purchased the product.

Anyways, some "Security & Operations Manager" responds to my email shortly after I send it. He apologies about the issue, said they have been working on it around the clock for the past two days, and they finally resolved it. Then he has the audacity to say the following:

"I’m afraid much of the root cause you most likely will not be familiar with, but to lay it out as simply as possible." And then proceeded to explain the issue. We're the customers! Dafuq?

What a

Was he right doe?

Still not very tactful

[ChrisoftheNorth]

yo this dude doesn't know who I am. Or who we are as a company. Imagine I said that to one of our customers? They have an issue and I go, I don't think you'll understand, but here you go anyways? And VW didn't charge me $730 for a carbon cleaning...

I mean I agree he shouldn’t have said the “you might not understand but here you go” and I would’ve just said “simply put this is what happened...”

How much did you pay for the carbon cleaning?

Three fiddy.

[nuggstein]

yo this dude doesn't know who I am. Or who we are as a company. Imagine I said that to one of our customers? They have an issue and I go, I don't think you'll understand, but here you go anyways? And VW didn't charge me $730 for a carbon cleaning...

I mean I agree he shouldn’t have said the “you might not understand but here you go” and I would’ve just said “simply put this is what happened...”

How much did you pay for the carbon cleaning?

like 320 or 350 or something?

[razr390]

I mean I agree he shouldn’t have said the “you might not understand but here you go” and I would’ve just said “simply put this is what happened...”

How much did you pay for the carbon cleaning?

Three fiddy.

Free.99

That’s still too much money

[nuggstein]

So some of us are testing/deploying a patching management product that is cloud based (works off of the internet/website - we don't host the servers). Anyways, while we were working with it yesterday, the site went down on numerous occasions for hours. And this wasn't the first time. So, I was asked to send an email out to the support team requesting a root cause analysis of the issue. I mean, we're supposed to be testing this so we sign up other customers/manage their patching through this. We've already purchased the product.

Anyways, some "Security & Operations Manager" responds to my email shortly after I send it. He apologies about the issue, said they have been working on it around the clock for the past two days, and they finally resolved it. Then he has the audacity to say the following:

"I’m afraid much of the root cause you most likely will not be familiar with, but to lay it out as simply as possible." And then proceeded to explain the issue. We're the customers! Dafuq?

What a

Was he right doe?

Still not very tactful

No, in fact I wish he explained it in more detail than he had.

[razr390]

I mean I agree he shouldn’t have said the “you might not understand but here you go” and I would’ve just said “simply put this is what happened...”

How much did you pay for the carbon cleaning?

like 320 or 350 or something?

Still a bit too much to be honest.

[KYGTIGuy]

Was he right doe?

Still not very tactful

No, in fact I wish he explained it in more detail than he had.

How did you respond?

Keep it ?

[ChrisoftheNorth]

Three fiddy.

Free.99

That’s still too much money

How? At $100/hour, 3.5 hours seems like what it would cost.

[D Griff]

Just came to the realization that it’s great to be ambitious but it’s also great to enjoy what you have and accomplish shit at your own pace. Fuck the Jones’s

You're like a lot of us... Guilty of always chasing the next thing. Absolutely nothing wrong with just enjoying where you're at, learning from it, and getting really good at it.

The part of a job a couple years in when I realize you're excellent at what you do is really nice.

[razr390]

Free.99

That’s still too much money

How? At $100/hour, 3.5 hours seems like what it would cost.

When I went to my local for the IM warranty job they charged me $138 for the carbon cleaning. I saw them scrubbing AND work order said “performed carbon cleaning manual scrub”

[KYGTIGuy]

Free.99

That’s still too much money

How? At $100/hour, 3.5 hours seems like what it would cost.

VW tech takes 3 hours to clean it? Damn.

Taking it apart and putting it back together should be all warranty work, no?

[D Griff]

Michelle just had that phone interview for the job in Portland... No word on the potential job at Sharp yet since the initial contact.

I was in Portland this week. It is certainly a beautiful part of the world and seems liveable. I was on a run and saw a nice waterfront townhouse with garage for $350k

Also traffic wasn't at horribad levels at all.

I think it would be a nice place to live if you can handle the weather.

[wap]

Just came to the realization that it’s great to be ambitious but it’s also great to enjoy what you have and accomplish shit at your own pace. Fuck the Jones’s

You're like a lot of us... Guilty of always chasing the next thing. Absolutely nothing wrong with just enjoying where you're at, learning from it, and getting really good at it.

The part of a job a couple years in when I realize you're excellent at what you do is really nice.

Completely agree.

[razr390]

How? At $100/hour, 3.5 hours seems like what it would cost.

VW tech takes 3 hours to clean it? Damn.

Taking it apart and putting it back together should be all warranty work, no?

what I’m saying. Labor to take apart and put back the intake manifold is covered under warranty. How long does it take to scrub the parts of carbon?

[D Griff]

@surf, the house is looking great!


Sent from my iPhone using Tapatalk

[razr390]

Just came to the realization that it’s great to be ambitious but it’s also great to enjoy what you have and accomplish shit at your own pace. Fuck the Jones’s

You're like a lot of us... Guilty of always chasing the next thing. Absolutely nothing wrong with just enjoying where you're at, learning from it, and getting really good at it.

The part of a job a couple years in when I realize you're excellent at what you do is really nice.

For sure. I think what it breaks down to for me is to have the mentality of “enjoy what you have while you chase what you want”

Or else you’ll never really be happy

[SAWCE]

Michelle just had that phone interview for the job in Portland... No word on the potential job at Sharp yet since the initial contact.

I was in Portland this week. It is certainly a beautiful part of the world and seems liveable. I was on a run and saw a nice waterfront townhouse with garage for $350k

Also traffic wasn't at horribad levels at all.

I think it would be a nice place to live if you can handle the weather.

Yeah, housing is much more affordable than it is out here.

[MexicanYarisTK]

VW tech takes 3 hours to clean it? Damn.

Taking it apart and putting it back together should be all warranty work, no?

what I’m saying. Labor to take apart and put back the intake manifold is covered under warranty. How long does it take to scrub the parts of carbon?

And which dealer would that be?

I believe I have the carbon cleaning invoice and that took just as long

[SAWCE]

Howdy folks

eating carne asada, green beans, and rice. My favorite meal of the day.

[ChrisoftheNorth]

How? At $100/hour, 3.5 hours seems like what it would cost.

When I went to my local for the IM warranty job they charged me $138 for the carbon cleaning. I saw them scrubbing AND work order said “performed carbon cleaning manual scrub”

Yea, because warranty covered the cost to remove the intake. It probably would have been 350 of they hadn't done the warranty work.

[ChrisoftheNorth]

VW tech takes 3 hours to clean it? Damn.

Taking it apart and putting it back together should be all warranty work, no?

what I’m saying. Labor to take apart and put back the intake manifold is covered under warranty. How long does it take to scrub the parts of carbon?

Why would it be covered under warranty?

[SAWCE]

what I’m saying. Labor to take apart and put back the intake manifold is covered under warranty. How long does it take to scrub the parts of carbon?

Why would it be covered under warranty?

I have the same question. I never heard of the intake manifold being taken apart being covered by someone's warranty.

[razr390]

Why would it be covered under warranty?

I have the same question. I never heard of the intake manifold being taken apart being covered by someone's warranty.

Intake manifold was a “water pump” sort of repair item on 2011-2014 mk6 GTI’s. It is covered under extended manufacturer/warranty up to 120,000 miles.